Feature
The Post-Election Boardroom
By Alexandra R. Lajoux
Six scenarios that boards should consider to prepare for potential regulatory changes after the November US election.
Governance Surveys
Center for Inclusive Governance
Customer focus has been a cornerstone of my experience as a corporate executive focused on strategy and growth. I have seen firsthand how a sustained focus on customers can accelerate performance. It was my experience representing the customer perspective that contributed to my first corporate board appointment last year...
Jessica Saperstein, NACD.DC, is a corporate board member and strategic advisor focused on customer-driven growth. She has served as a chief customer experience officer, marketing executive, and global strategist across leading organizations in industries including financial services, health care, business-to-business, and consumer services.
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