Feature
The Post-Election Boardroom
By Alexandra R. Lajoux
Six scenarios that boards should consider to prepare for potential regulatory changes after the November US election.
Governance Surveys
Customer focus has been a cornerstone of my experience as a corporate executive focused on strategy and growth. I have seen firsthand how a sustained focus on customers can accelerate performance. It was my experience representing the customer perspective that contributed to my first corporate board appointment last year...
Jessica Saperstein, NACD.DC, is a corporate board member and strategic advisor focused on customer-driven growth. She has served as a chief customer experience officer, marketing executive, and global strategist across leading organizations in industries including financial services, health care, business-to-business, and consumer services.
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