Feature

The Tenets of Oscar Munoz

By Susan Paley

07/08/2024

Talent, Culture, and HR Directorship Magazine Member-Only

Listen and learn before you speak or lead. That’s Oscar Munoz’s motto. Munoz, the former chair and CEO of United Airlines and the author of Turnaround Time: Uniting an Airline and Its Employees in the Friendly Skies, sat down with Susan Paley, NACD vice president of the chapter network, for a recent episode of BoardVision, the official podcast of NACD. Their conversation covered Munoz’s early influences, how he adjusted his leadership style as he moved through the C-suite and into the boardroom, and the importance of empathy and authenticity...

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